The Policy outlines our practices regarding the collection, transfer and use of individually identifiable information ("Personal Data") that we collect about you on or via www.sero.no (the "site").
What personal information do we collect
The site allows you to order products, make requests for information or contacts and register to receive updates and information. We may collect the following types of data:
Name, Email, Country, Phone number, Browsing information relating to your use of our site; and Internet Protocol (IP) address of your Internet Service Provider.
If you avail yourself of the benefits of full registration in countries where we offer e-commerce, you will also need to provide payment information.
How we gather information about you
We collect your personal information through:
We will retain your personal information for no longer than necessary for the purposes set out and in accordance with our legal obligations and legitimate business interests.
How we use or process your information
If you have given us your consent by signing up, through online collection forms, we may use your personal information for the following purposes:
Where necessary we will seek your consent to use your information for marketing purposes.
Providing your personal information to us is voluntary on your part. However, if you choose not to provide your information to us, we may not be able to fulfil some of your requests including products and services.
Why we process information about you
The legal basis for processing your personal information for the purposes described above is as follows:
Who do we share your personal information with?
Your information is held in confidence and never provided to any organization outside of our company except as noted here.
We may provide personal information to third parties in connection with fulfilling or processing your specific requests.
We do not provide personal information that you supply to us to third parties for their own marketing purposes.
We may provide personal information on a reasonable need-to-know basis to third parties bound by nondisclosure obligations.
If you choose to register at our site, you must provide your consent to the terms of this policy, and therefore, to our disclosure of your personal information to the third parties, for the purposes described in this policy. We use and disclose information only in connection with legitimate business purposes, and therefore, if you do not consent, you will not be able to register at our site.
Your rights in respect of your personal information
You have the following rights in respect of your personal information that we hold:
You also have the right to lodge a complaint to your local data protection authority.
Our policy towards children
Our services are intended to be used by adults and we do not knowingly collect personal information from children under 13. If you become aware that your child has provided us with personal information, please contact us using the details below so that we can take steps to remove such information and terminate any account your child has created with us.
Our policy towards data security
We maintain physical, electronic and organizational safeguards to protect your personal information from unauthorized or inappropriate access. Further, we always use industry-standard encryption technologies when transferring and receiving personal information exchanged with our site. In case of a breach, you will be notified without undue delay.